Privacy Policy
Last updated: 8 January 2026.
This Privacy Policy explains how Voltik collects, uses, stores and protects personal data when you use our website, book calls, join our mailing list, or contact us. Voltik is committed to protecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who we are
Data controller: Voltik. Operating in the United Kingdom. Contact: hello@voltik.ai. Voltik determines how and why your personal data is processed when you interact with our website and services.
2. What data we collect
We may collect and process the following categories of personal data:
Information you provide: name, email address, phone number, company name and role, information shared in enquiry forms or during booking, and details shared during calls or follow-up communications.
Technical and usage data: IP address, device and browser type, pages visited and time spent on site, referral source, cookies and similar tracking technologies.
Marketing preferences: subscription status, communication preferences, and interaction with emails (opens, clicks).
We do not intentionally collect special category data (such as health, religion, or political views).
3. How we use your data
- Respond to enquiries and contact requests
- Manage and attend booked calls
- Provide requested services and information
- Send marketing communications where consent or lawful interest applies
- Improve website performance and user experience
- Analyse traffic and campaign performance
- Meet legal, regulatory and contractual obligations
We do not use personal data for automated decision-making that produces legal or similarly significant effects.
4. Legal bases for processing
Under UK GDPR, we rely on the following lawful bases: consent (for mailing list subscriptions and optional marketing communications), legitimate interests (to respond to business enquiries, improve services and grow our business, where those interests are not overridden by your rights), contract (where processing is necessary to take steps before entering into a service agreement or to deliver agreed services), and legal obligation (where required to comply with applicable laws). You may withdraw consent at any time for activities based on consent.
5. Marketing communications
If you join our mailing list or request content, we may send emails about insights and educational content, or services, updates and events related to Voltik. Every marketing email includes an unsubscribe link. You can also opt out by contacting hello@voltik.ai. We do not sell personal data to third parties.
6. Cookies and tracking
We use cookies and similar technologies to ensure the website functions correctly, analyse traffic and performance, and support marketing attribution. You can manage or disable cookies through your browser settings. Some site features may not work properly if cookies are disabled. Where required, cookie consent is obtained through a banner or preference tool.
7. Sharing your data
We may share personal data with trusted service providers who support our operations, including website hosting providers, booking and scheduling tools, CRM and email marketing platforms, analytics providers, and cloud storage and communication tools. These providers act as data processors and are contractually required to protect your data and use it only for specified purposes. We may also disclose data if required by law or to protect legal rights.
8. International transfers
Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations, standard contractual clauses, or equivalent lawful transfer mechanisms.
9. Data retention
We keep personal data only for as long as necessary: enquiry and lead data typically up to 24 months after last contact, mailing list data until you unsubscribe, and client-related data in line with contractual and legal requirements. Data may be retained longer where required for legal or accounting purposes.
10. Your rights
Under UK GDPR, you have the right to access your personal data, request correction of inaccurate data, request deletion in certain circumstances, restrict processing, object to processing based on legitimate interests or direct marketing, request data portability where applicable, and withdraw consent at any time. Requests can be made by emailing hello@voltik.ai. We may need to verify your identity before responding. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): ico.org.uk.
11. Data security
We use appropriate technical and organisational measures to protect personal data, including secure hosting environments, access controls, encryption where appropriate, and staff confidentiality obligations. No system is completely secure, but we work to minimise risks and respond promptly to any data incidents.
12. Third-party links
Our website may contain links to third-party sites or platforms. We are not responsible for their privacy practices. Please review their policies before submitting personal data.
13. Children's data
Our services are intended for businesses and professionals. We do not knowingly collect personal data from children under 16. If such data is identified, it will be deleted.
14. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date shown at the top.
15. Contact
For privacy-related questions or data requests, contact Voltik at hello@voltik.ai.